CRM System for Logistics
Project information
- Category:CRM, Logistics
- Client:Apaven LLC
- Project duration:1 year
- Project URL:Not applicable
Our client is a leading transportation and logistics company servicing customers in the marketing, financial, pharmaceutical, health, and parts manufacturing industries. Their blend of logistics and transportation is delivered through multiple locations and can accommodate companies of all sizes.
Previously, our client used various Excel spreadsheets to manage their CRM efforts and became frustrated with poor system performance and difficulties accessing critical information. This resulted in operational inefficiencies, a lack of pipeline visibility, and a lack of relevant information regarding customers and prospects.
We consulted with our client to discuss their needs and requirements. Aramaze has successfully developed and deployed a custom CRM solution to address system performance challenges. As a result they were able to better coordinate their overall sales, marketing, and customer service efforts.